Unit 1 Establishment of Business Relations.
Business Profile
Situational Dialogue
Data Bank
Career Skills: Explaining Your Job
Text Bank: Relationship in Business
Unit 2 Trade Fair
Business Profile
Situational Dialogue
Data Bank
Career Skills: On-site Service
Text Bank: Prepare Your Trade Show Display
Unit 3 Company Introduction
Business Profile
Situational Dialogue
Data Bank
Career Skills: Describing Graphs
Text Bank: Introducing Your Company
Unit 4 A Factory Tour
Business Profile
Situational Dialogue
Data Bank
Career Skills: Entertaining Clients
Text Bank: Business Entertaining Skills
Unit 5 Product Introduction
Business Profile
Situational Dialogue
Data Bank
Career Skills: Promotion Activity
Text Bank: Personal Selling
Unit 6 Inquiries and Offers
Business Profile
Situational Dialogue
Data Bank
Career Skills: Giving Numbers
Text Bank: Writing a Business Letter
Unit 7 Counter-offer
Business Profile
Situational Dialogue
Data Bank
Career Skills: Making Negotiation
Text Bank: Barriers to Successful Negotiation
Unit 8 Acceptance and Order
Business Profile
Situational Dialogue
Data Bank
Career Skills: Getting Things Done on Time
Text Bank: How to Get Things Done
Unit 9 Packing
Business Profile..
Situational Dialogue
Data Bank
Career Skills: Making a Case
Text Bank- Packing Charge
Unit 10 Shipment
Business Profile
Situational Dialogue
Data Bank
Career Skills: Considering Alternatives
Text Bank: Shipment Advice
Unit 11 Insurance
Business Profile
Situational Dialogue
Data Bank
Career Skills: Showing Cause and Effect
Text Bank: Cargo Insurance
Unit 12 Payment
Business Profile
Situational Dialogue
Data Bank
Career Skills: Making and Responding to Suggestions
Text Bank: Methods of Payment
Unit 13 Contracts
Business Profile
Situational Dialogue
Data Bank
Career Skills: Concluding the Deal
Text Bank: Business Contracts
Unit 14 Commodity Inspection
Business Profile
Situational Dialogue
Data Bank
Career Skills: Giving Reasons
Text Bank: CCIB and Inspection
Unit 15 Complaints & Claims
Business Profile
Situational Dialogue
Data Bank
Career Skills. Expressing Arguments
Text Bank: Dealing with Complaints
Unit 16 Arbitration
Business Profile
Situational Dialogue
Data Bank
Career Skills: Making Recommendations
Text Bank: ICC and Arbitration
Unit 17 Agency
Business Profile
Situational Dialogue
Data Bank
Career Skills: Making Arrangements
Text Bank Types of the Agents
Appendix A: 國際商務英語口語應試指導
Appendix B: 國際商務英語口語模擬試題
Appendix C: 常用外貿縮略語
Appendix D: Tape scripts
參考文獻